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Emergency Response from SERVPRO

8/6/2019 (Permalink)

SERVPRO is your best bet when trying to recover from a disaster

When damage occurs to your home or business, be it fire, water or storm induced, you hope to have repairs made quickly and efficiently so you and your family can return to life as usual. The way to go about having repairs made is to use a specialist contractor who understands your situation and has experience in these types of home repairs and restoration projects. Beyond the actual building repairs, there is the knowledge of specific issues with these types of damages while understanding what your family is going through beyond the actual building renovation.

Small Repairs        

Consider “small repairs” as a technical term, as a contractor views a single stage problem to be a “small repair” even though it certainly doesn’t seem small to the homeowner. When a tree limb damages your roof or a hail storm destroys a section of your siding it’s only considered a small job comparative to restoration from other disasters. A professional contractor understands the importance of repairing such damage quickly before further damage comes of it, and doing the job right the first time.

Fire Repairs

Fire damage is different from small repairs because it typically entails multiple layers of damage. The exterior of the home and the drywall need restoration, along with insulation, wiring, structure inside the walls, and further smoke damage throughout the house. The actual building restoration is the easy part. An experienced contractor can also provide the paperwork and documentation required by fire department, your lawyer, code inspectors, and most importantly your insurance company.

Storms and Flooding

Storm damage which involves flooding is similar to fire damage in that it involves multiple layers of restoration. Your contractor further shows their experience by understanding what is involved in the repairs before starting, and has sub-contractors lined up for each stage of the restoration process. The experienced professional knows how to schedule each aspect of restoration for maximum efficiency so your family can move back into the home as quickly as possible and resume your normal daily life.

There are plenty of great building contractors available who are capable of doing a restoration job after disaster damage. However, such situations present a specific set of challenges. A contractor like SERVPRO of Lynn/Lynnfield who specializes in the actual details pertaining to disaster restoration is going to better suit your needs than a general contractor who focuses on other types of building processes.

Should you need disaster restoration services in the Lynn, Lynnfield or Nahant areas please call SERVPRO of Lynn/Lynnfield at 781-593-6663.

The Dangers of a Poor Fire Restoration Job

8/6/2019 (Permalink)

Fire damage should be handled by the professionals

Between 2009 and 2013, fire departments across the United States responded to 357,000 house fires each year on average. If you experience a house fire, your next steps will impact the monetary costs of getting back on your feet and the emotional costs associated with a fire. At SERVPRO of Lynn/Lynnfield, we believe contacting a professional restoration company to restore your home immediately after a fire will help you jump start the process of getting back into your home. It’s not enough to simply hire a fire restoration company after a fire; the company you hire must be capable. Otherwise, you could face serious long-term problems.

LINGERING SMOKE DAMAGE

As the adage goes, where there is smoke, there is fire. The damage a house fire causes can be horrendous. It destroys your personal belongings, forcing you to replace the items that can be replaced. However, the damage caused by smoke is as powerful as that of fire. The smell of smoke may not cause physical damage, but the stench of smoke can linger long after the flames have been put out.

Without professional help from a reputable fire restoration company, you and your family could inhale smoke for years, which is a threat to your lungs and your eyes. Individuals who already have problems with their lungs and eyes can experience greater problems if they inhale air stained with smoke for a prolonged time.

HIDDEN MOISTURE

When the conditions are just right, mold can grow following a fire. In most cases, hidden water puddles behind walls or in closets are just enough to promote a colony of mold in your home. Unfortunately, the untrained eye may not know what to look out for when it comes to preventing mold. By hiring a professional fire restoration team, you reduce the chances that your home will be invaded with mold months or years after your fire.

SOOT CAN STAIN YOUR BELONGINGS

Another byproduct of fire damage is soot. Soot is the result of combustion. It is the black film that remains on your belongings after the fire has been extinguished. If you don’t hire a professional to clean your home, an amateur fire restoration company could miss cleaning some areas that are coated with soot. If this happens, and you overlook it too, then the soot could permanently stain some of your belongings. However, if you employ a professional such as our team at SERVPRO of Lynn/Lynnfield, you won’t have to worry about soot following a fire. We make sure that every nook and cranny is cleaned.

When it comes to restoring your home following a fire, you don’t want to chance anything. You should contact the professionals at SERVPRO of Lynn/Lynnfield. Give us a call today...781-593-6663.

Water Damage and What to Expect

8/6/2019 (Permalink)

Let the professionals at SERVPRO of Lynn/Lynnfield solve your problem

While you might be aware that a deluge with possible flooding is likely to occur, you are probably like most people and you think that your home will get through it unscathed. Another common scenario is when your washing machine or dishwasher overflows unexpectedly. A third, common instance is when a slow water leak or drip that was not noticed until other signs appeared.

Water Damage Can Appear in Many Different Ways

All of these situations are ones that can damage a home so severely that most homeowners simply don't have the knowledge or the equipment to handle it properly and safely. This is the time to call in the experts. Here's what to expect when you do. 

1. Thorough assessment

When the SERVPRO of Lynn/Lynnfield professional arrives at your home, the first thing you can expect is a thorough assessment of the damage. Not only will this provide you with a comprehensive list of the damages, it often includes an outline of the steps that will be followed to extract the water from your home. 

2. Prepared for anything

SERVPRO of Lynn/Lynnfield will come prepared with the latest equipment designed to help with every phase of the cleanup and restoration process. Whether this is equipment is the type that is designed to remove water from your home like fans, dehumidifiers, extractors and other specialized drying equipment or it is state-of-the-art equipment for the detection of moisture in places that aren't visible to the naked eye, you can expect personnel that is well trained on its proper use. 

3. Experience and expertise

The Institute of Inspection Cleaning and Restoration Certification (IICRC) is the standard by which the industry is measured. A certification from this organization ensures that you are getting highly trained personnel. They are armed with the latest techniques that provide them with the expertise they need to tackle are of the scenarios noted above -- and numerous others. This knowledge is backed by years of experience in the methods that have been proven to be effective. 

SERVPRO of Lynn/Lynnfield provides residents of Lynn, Lynnfield, Nahant and the surrounding areas with water restoration services they can count on. With restoration experience reaching back to 1967, SERVPRO of Lynn/Lynnfield offers proven water restoration delivered by their personable and friendly staff.  Call us today at 781-593-6663.

 

Top Six Fire Damage Restoration Tips

8/5/2019 (Permalink)

Commercial fire damage most often requires professional clean-up

We’re not going to kid you. Fire damage restoration is tough work. People call SERVPRO of Lynn/Lynnfield frequently to ask for advice on how to clean up after a fire.  Here are seven of the best tips we give people who ask about fire damage restoration.

Most people can put these tips into practice. But remember that fire damage restoration takes time, work, and skill. Realistically consider whether you want to try these ideas on your own or whether you’d be better off hiring highly trained restoration specialists who will guarantee their work.

  1. Remove Smoke Damage

With any fire you’ll have a degree of smoke damage to your walls, wall paper, and paint. If the smoke damage is not too serious, you should be able to scrub it clean with detergents and bleach. Soot from smoke damage is greasy stuff, so always try to dust as much of it off from a surface before trying to scrub the surface clean. Often, you’ll want to repaint, but make sure all surfaces are clean and dry before you paint.

  1. Limit Activity & Other Simple Fire Damage Restoration Steps

Until your house is restored, limit your activity and movement in the house. This helps prevent soot particles from being embedded into upholstery and carpets. Keep people’s hands clean so you don’t further soil upholstery, walls, and woodwork. Protect your things by placing clean towels or old linens on rugs, upholstery, and carpet traffic areas. Before you clean know the best cleaning method for that particular cleaning job (one example: Clean and protect chrome with a light coating of petroleum jelly or oil.) Wash both sides of the leaves on your houseplants. Change your HVAC filter and tape double layers of cheesecloth over air registers.

Call SERVPRO of Lynn/Lynnfield for Cleanup and Restoration. Call (781) 593-6663.

  1. Get Rid of Mold & Mildew

Firefighters are great. They save lives and many a home. But they do introduce mold and mildew into houses when they must use water to extinguish the fire. SERVPRO of Lynn/Lynnfield highly recommends you hire fire damage restoration professionals to deal with mold and mildew. Mold and mildew can cause serious health problems. It’s difficult for a non-professional to know for certain if he’s clean up all the areas affected by the mold and mildew. And mold and mildew can contaminate your furniture, carpets, clothing, mattresses, walls, and vents. The best thing you can do immediately is to air out every room and clean out all vents and filters.

  1. Replace Carpets. Clean And Dry Your Floors

Your floors and carpets end up absorbing the worst of the damage from all the water used to put out a fire. In almost every case, SERVPRO of Lynn/Lynnfield recommends that you pull up any carpets that have water damage and replace them. Water can also seep underneath vinyl flooring and into the cracks in hardwood. You must address this. If you have experience with flooring, you can lift it up and clean under it. But you may want to call a professional fire damage restoration company to assist you.

  1. Avoid Smearing Soot Into Clothing

Cleaning smoke damage from clothing is one of the biggest jobs you’ll have after a fire. Make sure you don’t smear the greasy soot into the clothing or just throw the smoky clothes into the wash. Often times dry cleaning is the best bet, and you should ask around local dry cleaners to see if any have experience with post-fire laundry. Removing smoke odor is another issue and we’ve covered it in another blog post.

Call SERVPRO of Lynn/Lynnfield for Cleanup and Restoration. Call (781) 593-6663.

  1. Scrub, Soak, And Cleaning Dishes

Dishes are also important items to clean thoroughly after a fire because they will be in contact with your food. Scrub all dishes well, let them soak in a solution of bleach and water (2 tablespoons of bleach per gallon) for at least 20 minutes and scrub some more for safety. When in doubt, if a dish, pot, or pan won’t come clean, cut your losses and throw it out – especially rubber or wooden dishes that absorb smoke.

Help Is Here

The team at SERVPRO of Lynn/Lynnfield also has specialized training and experience in fire restoration services, natural disaster prevention, water damage, chemical cleanup, and natural disaster cleanup. Call SERVPRO of Lynn/Lynnfield (781-593-6663) anytime.

Using a Third-Party Mold Testing Company

8/5/2019 (Permalink)

Commercial mold damage

SERVPRO of Lynn/Lynnfield thinks that third-party mold testing is important for two main reasons.

The first is accountability. When you hire professional mold inspection that does testing, they will arrive with specialized equipment that can detect mold through walls, ceilings, and other obstructions. That means they can find mold that you might not have even known was there and take samples.  Depending on how accessible the mold is, they might take samples from mold in an HVAC system or under outdoor cladding and stucco. And that is the extent of the onsite testing. The real work happens when they take those samples to the lab.

In the laboratory, mold testing will be run on those samples to determine what kind of mold you’re dealing with (there are thousands of species of mold, and not all of them can be dealt with in the same way). Depending on the severity of the problem, your mold contractor will deal with the problem in different ways. This is why third-party mold testing is so important. If your mold contractor runs the tests themselves, that’s a conflict of interest. A contractor might want to perform the more difficult (and therefore expensive) treatment, and if they do the testing themselves, they might find results that make that necessary. Third-party testing ensures that a neutral party decides the extent of the mold problem.

This leads us to our second reason: empowerment. If your mold testing company uses third-party testing but you never see the results, that company is still controlling your mold remediation choices. That’s why Advanced Mold Diagnostics has our third-party tester send the results straight to you, the client. When you receive the results from the lab, you are able to see the type of mold you’re dealing with and the choice to move forward is yours.

SERVPRO of Lynn/Lynnfield takes its relationships with its clients very seriously, and third-party mold testing is a great example of our commitment to that principle. If you have any questions about the mold testing we offer call 781-593-6663. We look forward to hearing from you!

Protect Your Business from Water Damage

8/5/2019 (Permalink)

Commercial water damage

Your family depends on your business. So do your employees, as well as your customers and community. So the thought of commercial water damage caused by extreme weather or plumbing failure is scary. But you don’t have to be scared. A little planning and a few precautions will help you breathe a little easier, knowing you’re ready for any commercial water damage contingency,

Commercial Water Damage Tip: Think it Through

Start by asking yourself, “What if?”

That’s a powerful question when it comes to reducing commercial water damage risk. For instance, what if a water main bursts and floods your office? This always leads to more questions, such as how will you ensure the safety of your employees and customers? Or how will you prevent or eliminate business disruptions that might result in cash flow problems? How will you communicate with employees during emergencies or periods of disruption (say, when a pipe bursts and requires the main power to be shut off during repairs)? Make notes of your answers to all your questions, because organizing this information is the basis for the next key step in preventing and minimizing commercial water damage: making a plan.

Commercial Water Damage Tip: Make a Plan

While thinking through possible commercial water damage scenarios for your business, you made notes of the solutions you came up with for your “what if?” questions. Now put your thinking into action to craft an emergency plan for your business. A good emergency plan should provide for the safety of all people who could enter your business, as well as set forth processes and procedures for carrying on with business during a variety of challenges.

It should include, at the very least:

  • an emergency contact list (accessible from off-site)
  • emergency procedures
  • emergency staffing instructions
  • vendor lists and contact info
  • data backup plans and other resources to support business operations in case you have to temporarily or permanently relocate your business operations.

You should note that this plan is never finished. You should always be updating and improving it with lessons you learn during any business disruption.

Commercial Water Damage Tip: Inspect, Repair, Repeat

Stuff gets old. It breaks. It fails. When plumbing or water-management equipment in your commercial facility fails, the resulting water damage restoration costs can stack up fast. So the operative word for commercial water damage prevention is maintenance.

Routinely inspect all visible plumbing, test basement sump pumps, check exterior gutters and downspouts, muck out drainage ditches and storm drains and ensure roof structures are in good repair. Commercial property managers generally agree that a water leak on a commercial property is the most costly problem you can have, often costing thousands of dollars to mitigate, once the problem develops. Good property maintenance can lop off a big chunk of commercial water damage risk, so don’t cut corners on repairs.

Commercial Water Damage Tip: Call SERVPRO of Lynn/Lynnfield

A key part of any emergency plan is knowing how to get the help you need when you need it. Lynn, Lynnfield and Nahant business owners trust SERVPRO of Lynn/Lynnfield when faced with scary, costly commercial water damage. If your business is disrupted by water damage, call SERVPRO of Lynn/Lynnfield at 781-593-6663 and get peace of mind during uncertain times.

How to Spot Water Damage

8/4/2019 (Permalink)

In general, a house is one of the biggest investments you will make in your lifetime. In order to protect that investment, you should vigilantly look out for household problems and address them before they worsen.

One such dreaded homeowner issue is water damage. If left unattended, residential water damage can detrimentally impact the structure or spawn other complications, including mold that poses a health risk to inhabitants. Here are several methods for detecting water damage within your house.

1. Check the Floors
No matter what kind of flooring you have, it will manifest signs of water damage. For tile and wood, look for cracked, buckling or warped flooring. When it comes to carpet, be wary of damp spots, gradual rises, soft spots or the smell of mold and dampness.

2. Look for Stains
Water stains on the floor around the bathtub, toilet or sink, as well as stains on ceilings and walls, are some of the most obvious signs of water damage. Unusual stains could indicate there is a leaky pipe or drain inside the wall. Cracks in the drywall or areas that appear swollen and are soft to touch also may signify trouble. Peeling paint is another sign of loose water within wall spaces. As the drywall gets saturated, paint can lose adhesion.

3. Inspect Outside
Observe the exterior of your house. What you want to look for are pools of standing water that can indicate poor drainage in the yard, gutter spouts that aren’t transporting water far enough from the house or leaky rain gutters. Any of those issues could threaten the foundation of your house. Additionally, common signs of water damage on the roof may include pools of water; cracked, curled or missing shingles; or broken flashing.

4. Watch for Rust and Mold
Inspect your water heater and check for rust on the tank or damp spots on the floor. A rusted tank could indicate a slow leak. Additionally, corrosion around pipe connections could be caused by water seepage. Visual signs of active mold growth mean moisture is contacting microscopic mold spores, often in the nooks and crannies of your home. Finally, don’t rely solely on sight. When water stagnates, mold and bacteria can grow, producing a musty, unpleasant smell.

If you're looking for water damage inspection or repair contact the experts at SERVPRO of Lynn/Lynnfield today for all you property restoration needs.  781-593-6663

Summer Storm Emergencies

8/1/2019 (Permalink)

Summer storms can cause unseen damage

Summer storms may be great for your lawn and garden or can be a perfect excuse to stay inside in pajamas while reading and napping the day away, but sometimes they can also cause damage to your house. Of course, your home is designed to withstand the ordinary storms expected in your area, but sometimes an extraordinarily heavy storm with extreme wind and hail can take a toll on your house's exterior. When such an event happens, it's important to have repairs conducted quickly and efficiently, so your house will be back in tiptop shape and ready for the next storm.

Exterior Home Damage

Hail can be a concern during a thunderstorm as it causes cosmetic damage to a roof and siding. More importantly is how it can damage the seals around exhaust vents, windows, or chimneys and allow water to enter. Worse yet are the winds associated with a heavy hail or thunderstorms which can remove a shingle or piece of siding, your home's first layer of defense against the weather. The problem with this type of damage is that once it occurs it compromises the linking systems of the shingles or siding, which means that not only can water penetrate to the interior of the house, even a minor storm is likely to exacerbate the problem by causing more damage.

Interior Repairs

Once the exterior of the home is damaged, water can and will enter the house and cause a different problem. Water damage is not a simple repair, as it penetrates through walls, floors, and all the hidden crevices inside the home. Without a professional who understands what to look for and how to efficiently conduct repairs, water will leak into places with no airflow and take forever to evaporate. Another problem caused by moisture is mold, which once formed will only get worse and never go away until properly cleaned out, which often means the expensive proposition of full replacement of drywall, framing, and insulation.

Enjoy the summer storms as they occur, but be sure to have your home inspected regularly to check for damage. When you do have damage, have it repaired immediately. In the unfortunate event that you receive minor or major home damage after a heavy storm, contact SERVPRO of Lynn/Lynnfield at 781-593-6663.

Unexpected Disasters!

8/1/2019 (Permalink)

Storm flooding in Marblehead, MA

Disasters can take many forms, but always have one commonality. You weren’t expecting it. You may have some warning of storms and flooding according to a weather report, but you expect your home or business building to be designed and built to manage such conditions. Fires are never expected otherwise you would avoid the situation which caused it. The first step to handle such a situation is to have a preparedness plan in place in case of emergency.  Part of the preparedness plan should be to know the name of a local contractor who specializes in such repairs so you can begin the process of returning to normal as quickly as possible.

Fire

Fire is arguably the most terrifying of disasters because of the immediate risk to your family’s safety. Afterwards, the loss of precious heirlooms and irreplaceable personal memories can also be devastating. Your home will have obvious fire and smoke damage, but you should also be aware there is likely soot in your ventilation system, carcinogens deposited in the attic and crawl space, and unseen structural damage. A great contractor knows what to look for and how to return the home to normal while understanding the trauma you’ve experienced in order to make the rebuilding process as easy as possible.

Water Damage and Flooding

Flooding can also be a devastating event, both for the emotional stress of the event and the physical damage it causes to your home. Again, a specialist who deals in disaster restoration will know how to empathize with you during your time of sorrow while making the repairs quickly so you can return to a normal life.

Storm

Storm damage can be as minor as hail breaking a window or as disastrous as a tree falling on your home. In either case, there is likely going to be hidden damage only a disaster contractor would be aware of. As important as it is to immediately repair the obvious damage, the same storm put water inside the structure of your home, causing a potential for mold or rot which needs to be addressed.

After a disaster, you have plenty of issues to deal with. There is no need for the repair of your home or business to be an additional problem to face. Call the experts at SERVPRO of Lynn/Lynnfield at 781-593-6663.  We are available 24-hours a day to help.

Why You Should Hire a Professional

8/1/2019 (Permalink)

Disaster restoration is best left to the professionals

When a catastrophe -- a water leak or damage by mold, fire or storms -- breaks out out at your home, you might wonder what kind of options you have to repair the event's impact and get life back to normal as soon as possible. One of the first things that people often think is that they can simply take care of the damage themselves and avoid having to call the professionals in to do the job. This is often not as wise of an idea as it might seem to be at first. Here's why:

1. Experience

A property restoration company, such as SERVPRO of Lynn/Lynnfield, brings the Lynn, Lynnfield and Nahant area years of experiences -- in the case of SERVPRO of Lynn/Lynnfield, more than 30 years of professional experience -- in services like mold remediation, water damage, fire restoration and other emergency services. They have established procedures that have been honed over the years to deliver the best results within the optimal time frame.

2. Equipment

Tackling things like storm damage, fire restoration, mold remediation and other types of emergency services takes specialized equipment. While some of these pieces of equipment could be available for rent, others might be difficult to find. There is also the matter of being able to use them efficiently. Hiring SERVPRO of Lynn/Lynnfield ensures that all the necessary equipment and expertise is included in one price. 

3. Peace of Mind 

When you hire a company, like SERVPRO of Lynn/Lynnfield, that specializes in addressing these emergency issues, you can rest assured that your home is getting the professional treatment it needs to get back into the shape it was prior to disaster striking. Simply give SERVPRO of Lynn/Lynnfield a call at 781-593-6663 and step back to let us handle everything else. You'll be glad you did!