What our Customers say...


Hi, I would like to share my experience with SERVPRO of Lynn/Lynnfield. We had our plumbing backed up into two bathrooms. I was so impressed with their foreman or outside Super Billy! If this is not his title it should be! My landlord is 72 yrs old, and was a wreck! He was so kind with her, and explained everything to her so she understood! His knowledge of his job was incredible! He worked well with the plumbing contractor and his crew! He took care of the mess in no time! And still kept remnants and workers smiling through it all! He also saved us what could have been a disaster in the basement had he not been so skilled and good at his job! I can’t say enough of how happy we were with him and his crew! They make their branch of SERVPRO look like professionals!!! Great job! Thank you!!

When disaster struck our property due to a sewerage backup we called SERVPRO of Lynn/Lynnfield immediately. They are a trusted partner who took care of the cleanup professionally. I wouldn't hesitate to contact them again if the need arises.

My thanks to Joseph Turnbull who stopped by today to look at my basement to rule out mold. He was professional yet friendly. He made me comfortable and I trusted him right away. He gave me suggestions on how to keep my basement dry and sanitary. In addition, he made time to answer some general home care questions and referred me to a handyman. I really appreciate all the extra time he spent with me even though he was not getting a sale today. I would definitely recommend SERVPRO of Lynn/Lynnfield and Joe in particular. Thank you Joe!

Hugo in Beverly

I had the undoubtable pleasure of having Joseph with the SERVPRO of Lynn/Lynnfield office come out to my home and assist myself and my daughter in what has been an absolute nightmare. His professionalism and knowledge was unmatched by any other contractor I've spoken with. He was prompt and on time to our appointment and was as polite as can be to my screaming grandchild that was flying through the house during his visit with us. He answered every question we had and offered up some useful information. While I'm not sure if our insurance will cover the damage, with the information given to me by him, I can confidently go to the insurance with the correct information. Thank you SERVPRO of Lynn/Lynnfield, you have a wonderful member in your team!

We appreciate your quick response to our water disaster. You brought expertise to our predicament and all the SERVPRO personnel were calming, polite and professional. The same for the workers that did our rebuild. Thank you for the excellent recommendation. They were very nice people, worked hard all day and did the total rebuild in only 6 days. We were so pleased at their work and would recommend them to anyone. Very professional and thorough in their work. George in particular was excellent, very knowledgeable. They were polite, always on time, and worked the entire time they were here. Thank you SERVPRO - Paul & Lilia Montgomery

SERVPRO was very quick to respond to my grandmother, Iris Rogers and I ! they were extremely professional. Jackie and Jackie were both absolutely wonderful! If anything ever happens again I will be sure to call them immediately. They did an amazing job cleaning up the mess from the fire. Everything is completely spotless, and 100% better, then how it looked even before the fire. If I know anyone that is in need of a service, such as this I will definitely recommend Jackie to help them clean up. It truly is just "Like it never even happened." I could not have asked for a better company and even more so, better people, to help my family and I clean up the mess that was left after the fire. their respectfulness, kindness and ability to swiftly clean up the space was simply astounding. Thank you so much Jackie and Jackie for all your help!!!

SERVPRO cleaned up pipe burst overnight and my store was able to open in the morning. SERVPRO Saved the Day!  Thank you!

We had a very good experience with this SERVPRO franchise today. The principal responded within 5 minutes to my urgent phone request for the cleanup of a small, inactive sewage spill on a Sunday morning. He carefully explained the scope of work and the estimated charge, $325. I agreed there was no emergency, and he asked if I could wait 2 hours for the work to begin. The crew arrived on time in a small van equipped with water and vacuum service. The crew chief carefully surveyed the site, documented it with photographs, and explained exactly what would be done. The men were efficient, thorough, careful, communicative, and intelligent. Within an hour they had cleaned and disinfected the area thoroughly, washing the floor, wiping down all contacted surfaces, and collecting all items that could not be salvaged. When it was done more photos were taken and I was asked for my approval; the charge, $350, was reasonable. I would use this service again and I recommend it highly to anyone else.

Eddie and his crew were professional, hard working and pleasant to have in my home.  I am very happy with the work done and will refer when I am able.

Amazing clean up of hoarder situation.  

Great job by SERVPRO.

They came and did EXACTLY what they said they were going to do.  What more can you ask for in a company?  A+++

SERVPRO was very helpful throughout the entire process which can be overwhelming. My highest recommendation.

SERVPRO was at my home within the hour and took very special care of my personal contents many of whom have very sentimental value to me.  I am over the moon happy with them.

Excellent services would highly recommend.

Fantastic!  Very happy with SERVPRO!

I could tell by my initial call that I had chosen the right company and they did not disappoint.  From the office, to the manager who came out and the workers who did the job it was just a pleasure all around.  I will definitely be spreading the work about your wonderful company.

Very good job.  I am pleased with SERVPRO. 

WOW! I can't say enough about what a great job the guys did.  When your first see all of your possessions covered in black soot you think they will never been clean again but they will.  JUST AMAZING! 

I am very pleased with the job done. Hardworking and efficient!

Great job!  Attentive on all levels of job. I would highly recommend this franchise.

Great job! Very hard workers and quick response to 4' of water in my newly finished basement.  My wife and I were quite impressed.

Thanks SERVPRO once again you save the day with flash flooding in Lynn!

Very quick response during flooding situation. Unfortuately I've had to use SERVPRO three times for flooding but I'm always very pleased with their services.

I received professional, fabulous service and I am most appreciative of SERVPRO.

Thank you so much for all the work you have done at our child care center… you guys are miracle workers! 

Fabulous job! I could not be more pleased. Many, many thanks to SERVPRO.

Great job! I could not have gotten through this without SERVPRO!

Very happy with SERVPRO!

Great work by crew cleaning Dad's house.  The family is very grateful for the quick service!

Hardworking guys and excellent cleaning.  I couldn't be happier. Thanks SERVPRO! 

Black soot all over the house is completely gone...cleaner than before the fire.  And that horrible smoke odor gone too.  Thank you SERVPRO.

Super quick response by SERVPRO to clean fire in the kitchen.  We were able to open the next day.  Thx to everyone at SERVPRO.

Very happy with workers and communication with managers at SERVPRO office and they took care of everything with the insurance company.  Will recommend when I can.

WOW!  Great job by SERVPRO and the guys who came out.  I feel much better knowing the mold was removed by professionals.

We are grateful for the quick response and excellent work that SERVPRO has provided to our hospital for many years now. 

I was very pleased that SERVPRO took my mold concerns around my young children very seriously and put my mind at ease.  The crewman are hardworkers and knowledgeable in their trade. Thank you to SERVPRO.

SERVPRO did amazing job in removing 32 years of cigarette smoke from house.

Most happy with services. Terrific job.

I am very happy with mold removal service and the cost came in below the initial estimate.  Not many companies would tell you that! 

We have been depending on SERVPRO for many years.  They are always there when we need them. 

Hardworking and professional.  Great job!

This is my THIRD time using your company. Again EXCELLENT work...Eddy has been over all three times.   Hopefully I won't need a third time but at least I know where to call. 

Rapid response by your company saved me further damage and costly repairs.  Thank you to all who came and helped.

From the minute the technicians came in the front door and their main concern was not letting my cat out... I knew this was going to be a great relationship!!  Each day was a joy to have the guys here. The work they did was A++++

Thanks for the fast response...it saved a lot of further damage to the upstairs bedrooms.  Very pleased. 

Excellent! Very happy with cleaning and drying from roof damage. 

Great job!  Soot cleaned up and the house is sparkling just in time for Christmas and the relatives visiting HAHA.  Thanks SERVPRO!

WOW! WOW! WOW!  I was just hoping for the mold to be gone. I never expected the staining to be gone and for the walls to look this good.  Impressed is an understatement!

I can't thank you enough for the prompt service and compassion from Jon and the entire SERVPRO company.  He made a stressful situation much easier to deal with and we are extremely grateful that we were able to keep the office open and not interrupt our patients.  Thank you SERVPRO!

Superfast service by SERVPRO...we were reopened that night for business...many thanks to all!

Technicians came out in the middle of the night and saved my new carpet...you're heroes in my book!!!

Very happy with services...it is cleaner than before the fire.

Superb cleaning!  The men were prompt, courteous, and very attentive to my concerns over some delicate china and oriental rugs.  Very impressive work!

I called SERVPRO to cleanup after I had my home remodeled and couldn't clean up after the construction dust.  The guys came in and did an amazing job.  I could not believe it and was very pleased at how clean my home was when they were done.  Great job SERVPRO!

"SERVPRO crew was outstanding throughout.  Jon was approachable, thorough, knowledgeable and a pleasure to deal with.  Thank you."

"As usual, great!  Thanks for always rescuing us!"

 "Keep these wonderful employees and truly value them!! I have never experienced such competent and amenable professionals before.  Thank you!"

The staff far exceeded my expectations.  Jon's crews were professional, easy to work with and followed directions well.  Jon was meticulous in keeping us up to date on the job progression.  We are VERY pleased we chose SERVPRO."

"As always very pleased with quality of work and professionalism.  Always there when we need you!"

"As always very pleased with quality of work and professionalism.  Always there when we need you!"

"Immediately I knew this crew knew what to do and were proficient in cleaning my home.  I was so pleased with your services that I intend to write a letter commending your work force."

"Excellent, polite, hard working, fantastic job cleaning.  Your company made the whole process almost transparent especially during the holiday season.  Nathan and his crew were wonderful.  I cannot express my gratitude to them for all their hard work."

"Much above expectations!  Cleaner now than before the fire...thank you SERVPRO!"

"Beyond my idea of how things would look and smell!  Great Job!  Your guys are the best!!"

"I highly recommend the two teams...please use me for any reference regarding mold"