If you have a fire or water emergency, please call us now at (781) 593-6663

To have the optimal experience while using this site, you will need to update your browser. You may want to try one of the following alternatives:

Fire & Water - Cleanup & Restoration

We Care!

1/20/2020 (Permalink)

SERVPRO technicians placing dring equipment At SERVPRO of Lynn/Lynnfield, out employees care about our customers

At SERVPRO of Lynn/Lynnfield, our number one priority is to make our customers happy. It may sound like an impossible task; after all, we are arriving on the scene when circumstances for our customers are devastating. A fire in their home, a busted pipe which has caused water damage in their kitchen, mold in their office building. These are difficult situations emotionally which is all the more reason for our employees to be sensitive to what our customers are dealing with.

Many times, depending upon the damage we are mitigating, we could spend days, weeks, or even months in customer’s home or office. We get to know our clients one on one. We get to meet their children. We get to hear about their families. We know their pets’ names. We know where they leave the key in case they are not there. We get to know them by carefully handling all of their cherished possessions, sometimes cleaning them and packing them away until their homes are restored.

At the end of the day, we are just people helping people.  That’s what it’s all about. Sometimes that means stopping what we are doing and having a cup of coffee or dinner with our customers if they ask. Sometimes it means taking out the family pet. 

What a beautiful thing to see! Why SERVPRO of Lynn/Lynnfield? Because we care about our customers...and they know it! Let us be the one you call when your life gets flipped upside down..781.593.6663

Other News

View Recent Posts